Démarrer gratuitement

TWO KEY OBJECTIVES

A single tool, two major impacts on your business.

Customer Service & Automatic Replies

  • Answer questions about your products and services.
  • Handles recurring enquiries (timetables, prices, after-sales service).
  • Available 24 hours a day, even when your team is away.
  • Redirects to the correct page or contact.
  • Automatically responds in the visitor’s language.

Lead Generation & Conversion

  • Captures email addresses and telephone numbers during the conversation.
  • Classifies visitors according to their purchase intent.
  • A guide to shopping on your online shop.
  • Offers appointments or demonstrations.
  • It sends you hot leads in real time.
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DATA SOURCES

The bot learns from YOUR content.

You provide the content – he does the rest. Your information remains yours.

Your website

Chatimini scans your website and reads all your pages automatically. It updates as soon as you change your content.

  • Products and Services Pages
  • Blog posts
  • About, Contact… pages
  • Weekly car update

Your FAQs

Add your list of questions and answers. 
The bot knows them inside out and quotes them when appropriate.

PDF documents

Catalogues, technical data sheets, guides, terms and conditions… Upload your documents and the bot will incorporate them as a source of answers.

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CONFIGURATION

An AI assistant tailored to your image and your style.

Set up by you or with the help of our teams.

Ways of communicating
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  • Tone
    Supportive · Professional · Friendly · Direct · Empathetic · Expert
  • Length of responses
    Concise, balanced or comprehensive answers
  • Emojis
    Enable or disable emojis in replies
  • Guiding questions
    Up to 3 pre-defined questions at start-up
  • Welcome message
    Tailored to the language and context
Design in your brand’s colours
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  • Colors
    Customisable main colour and gradient
  • Avatar
    Logo or image of your choice, adjustable size
  • Shape
    Round or square button, depending on your brand guidelines
  • Position
    At the bottom left or right, depending on your layout
  • Text
    Light or dark text, depending on the desired contrast

Compliance & Security

100% compliant with the GDPR, from start to finish.

Your data and that of your customers is protected in accordance with the strictest European standards.

Explicit consent

Each user accepts or declines before chatting. Anonymous mode is available if they decline.

Built-in right to be forgotten

Delete a user’s conversations with a single click, in accordance with Article 17 of the GDPR.

Data in Europe

Option to host via Azure OpenAI or via Mistral AI (France).
Your data never leaves the European Union.

Log anonymisation

In ‘reject’ mode, no conversations are recorded. No personal data is tracked.

Configurable retention

Set the retention period for conversations: 
7 to 365 days, depending on your needs.

Privacy Policy

A link to your policy displayed in every session. Complete transparency for your visitors.

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Reporting & Intelligence

You know exactly what’s happening on your website.

Clear reports to help you make the right decisions – without needing to be a data expert.

1 248 Conversations this month
+34% Comparison with last month
87% Questions and answers
23 New leads generated
Themes identified by AI:
Delivery
Returns
Price

Features

Everything you need is included right from the start.

Native multilingual speaker

FR, EN, DE, LU and 4 other languages. Automatic detection of the visitor’s language.

Pre-defined questions

3 customisable quick-launch buttons, automatically translated.

Automatic update

Once set up, Chatimini automatically learns your new content.

Session storage

Visitors can pick up their conversation where they left off, even after browsing elsewhere.

AI session titles

Each conversation is given an automatically generated title to make it easier for you to analyse it.

Built-in anti-spam

The bot only responds to topics related to your business. 
No digressions, no off-topic replies.

100% embeddable widget

Just one line of code is all it takes. Compatible with WordPress, Webflow, Shopify and any HTML website.

Smart reconnection

If the bot doesn’t know, it will redirect you to your form or your contact number.

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Set-up

Up and running in less than an hour.

You give us access to your website. We’ll take care of everything.

1.
5 min
Please provide us with your URL

We’ll set up and crawl your website in just a few minutes.

2.
15 min
We’ll customise your bot

Colours, tone, avatar, language. It reflects your brand.

3.
5 min
We install the widget

Just copy and paste it onto your website. Your webmaster can do this.

4.
0 EFFORT
Just confirm and off you go!

The bot is online. We’re still available to make any adjustments.

Automatic update

Is your website changing? The bot will keep up.

Responsive support

We will reply within 24 working hours.

Monthly report

A statement is sent out every month.

No obligation

You may cancel at any time.